Frequently Asked Questions (FAQ)

All orders will be shipped by our US licensed pharmacy. Shipping between 1-5 business days via FedEx. All trackable shipping.

What happens when I place an order?

When you place an order at Refill-Pharmacy.com you will receive the lowest prescription prices you can find on the Internet.

1. A case manager will be assigned to process your order. The case manager will contact the physician you provided in the medical questionnaire to request the medication you selected. It is imperative that the physicians contact information is accurate to avoid any delays in processing your order.
2. Once we receive approval from your physician, your medication will be shipped to you.

The cost of your medication plus shipping will only be billed at the time your prescription has been approved by your physician and the medication has been shipped.

NOTE: WE DO NOT FILL PRESCRIPTIONS BASED SOLELY ON ON-LINE QUESTIONNAIRES.

How do I place an Order?

1. Select the Medication(s) you are requesting.
2. Click "order" next to the dosage you would like.
3. Select "Check-Out" once you have selected all the items you want.
4. Complete the following:
   • Customer Account Information
   • Shipping / Contact Information
   • Payment Method
   • Medical Questionnaire (Must be complete and accurate to avoid delays in your order processing)
   • Customer Agreements
5. Review and Submit your Request

NOTE: WE DO NOT FILL PRESCRIPTIONS BASED SOLELY ON ON-LINE QUESTIONNAIRES.